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MR & MRS SMITH
www.mrandmrssmith.com

PROFESSIONAL HIGHLIGHTS:

  • Consistently among the top revenue generators on the Americas/Asia Pacific team month to month.
  • Enlisted as a result of the deep understanding of - and practical experience in - the business of hospitality and the luxury industry within a media landscape, catering to high net-worth consumers.    
  • Attracted new, affluent, discerning clientele from across the globe: applied lead generation strategies via various channels, leveraging own established network of business associates and personal relationships that have developed and strengthened throughout the years.  Served as an ambassador for the company out of office hours day-to-day to drive inbound leads through in-person networking and via social media.
  • Engaged daily with Mr & Mrs Smith’s boutique hotel partners across the globe (1000+ within the collection).
  • Quickly grew into a role working with many top-level / VIP Mr & Mrs Smith global clientele who require more hands-on attention and have the highest expectation levels.
  • Served as dedicated account manager to repeat clients and members who frequently travel (elite clients, business travelers, couples, families, groups). Clients reside across the globe (high concentration in the UK, USA, Australia, Asia)
  • Organized group bookings/travel plans for corporate clients including MacQuarie, UBS, Ketchum, RBC, etc... and private groups.
  • Managed and administered the back-end systems, database, hotel booking system.