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MR & MRS SMITH
www.mrandmrssmith.com

Launched in 2002 as the publisher of beautiful boutique hotel guide books for the discerning traveler, Mr & Mrs Smith quickly grew into a collective of, and a booking service for, more than 1000 boutique hotel and resort partners worldwide: it is a booking service, mixed with a tiered membership club, garnished with a travel concierge service. A global team is on hand 24/7/365 with the world at their fingertips to help an international client base.

Best rates guaranteed and complimentary perks as a gift from Mr & Mrs Smith when you check-in.

PROFESSIONAL HIGHLIGHTS:

  • Generated a monthly average of USD $300,000 - $350,000 in luxury boutique hotel room sales for Mr & Mrs Smith, a global leader in boutique hotels.
  • Consistently generated highest amount of revenue or landed within the top 3 sales generators on the Americas/Asia Pacific team.
  • Enlisted as a result of the deep understanding of - and practical experience in - the business of luxury and an industry catering to high net-worth clientele within a media landscape.
  • Attracted new, affluent, discerning clientele from across the globe: applied lead generation strategies via various channels, leveraging own established network of business associates and personal relationships that have been developed and strengthened throughout the years.  Applied sales lead generation and account management strategies, served as an ambassador for the company, leveraged social networking and social media, applied referral strategies).
  • Bridged relations for the Marketing team with brands, media, influencers and prospective partners for cross-marketing and mutually beneficial value added service opportunities.
  • Managed relations with and engaged daily with Mr & Mrs Smith’s boutique hotel partners across the globe (1000+).
  • Quickly grew into a role working with many top-level / VIP Mr & Mrs Smith global clientele who require more hands-on attention and have the highest expectation levels.
  • Served as dedicated account manager to repeat clients and members who frequently travel (elite clients, business travelers, couples, families, groups). Global customer base, with a high concentration in the UK, USA, Asia.
  • Organized group bookings/travel plans for corporate clients including MacQuarie, UBS, Ketchum, RBC, etc... and private groups.
  • Managed and administered the back-end systems, database, hotel booking system.